Guarantee

 

GUARANTEE

It’s really simple. Our products are backed by our “See The Improvement” Guarantee. If you try a product for 60 days and don’t see the improvement, we’ll give you your money back.

WHY DO WE OFFER A MONEY BACK GUARANTEE?

Kobe's pet health began because we wanted to help animals look and feel their best. We work really hard to find the best ingredients, then develop the most effective products.

Our range is developed by trained pet nutritionist with many years of first-hand experience, through extensive internal testing and development we have developed a range of product which our thousands of customers trust and give to there much loved family member, and we’re always looking to improve – the positive feedback of thousands of pet owners shows we’re on the right track. In fact, we’re so confident that our products will work for your dog or cat that we offer a guarantee – see the improvement within 60 days or your money back.

HERE’S HOW IT WORKS:

  1. Send us an email at info@kobespethealth.comexplaining your through on what’s happening.
  2. We’ll make sure you’ve got the right product for your pet, and double check that you’re OK with the feeding guidelines on the pack.
  3. Give it a fair try – though most products show results in as little as 4 weeks, please allow 60 days.
  4. See The improvement – or get your money back in full.

LET’S TALK IT THROUGH

If you’re not 100% happy after talking it through and trying an alternative if we suggest it, we’ll get a refund sent back to the same payment method used to buy the original product.

HOW TO GET YOUR MONEY BACK

If you’ve tried a product for at least 40 days, talked it through with us, and tried alternative product if suggested and still haven’t seen a difference, we will refund the original purchase price. We will be sorry to see you go as we really want to make life better for your Pet

You’ll need to return the product by freepost (please get in touch for the freepost label) – with your proof of purchase and any unused part of the product or the empty containers – and we’ll refund the purchase price of the product.